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Refund Policy

To be eligible for a refund, you must have an unpacking video of the product you received from us with the slip of to and from address clearly visible including our site name and order id. You’ll also need the receipt or proof of purchase.

To start a refund, you can contact us at here.


Please not that, we have a NO RETURN policy.

Since the products you purchased here falls under food category which means they are perishable stuff so we will not entertain any sort of returns.

If your refund request is accepted, we’ll send you a refund within 7-30 days depending upon your banking solutions. Items sent back to us without first requesting a return will not be eligible for a refund.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You need to have a full unboxing/unpacking video with receipt and proof of purchase to raise a refund request.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items, gift cards, items that includes free shipping or items that used discount coupons.

Refunds
We will notify you once we’ve received your request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 30 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.